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With the Christmas break getting closer and closer, law firms are a hive of activity with clients wanting everything done before the Christmas break! At SBA we find that during this time of the year our law firm clients think of the large, tedious projects that they can assign to be done over the Christmas…

We hope you are reading this refreshed and excited about the year ahead – we sure are! To kick things off, we published our first blog for the year on the topic of leadership and how you can create rewarding roles for your team members by effectively using outsourcing to enrich their lives (and yours!).…

Let us work for you so you can enjoy your Christmas break! Picture this: you’re down at the beach house, novel in hand and the ice cubes in your drink are clinking away as they melt in the warm sun. Meanwhile, that annoying task that you kept putting off during the year is now getting…

The opportunity cost of their own time is something that is too often overlooked by small business owners. As a small business owner there is a much wider array of things you could accomplish with a few more hours in the day if you did not have to do certain tasks which does not require…

“Key person dependencies are often present in teams big or small and such dependencies are often a serious risk to business processes.” Who is a Key Person A key person is generally a team member with critical knowledge of a business process and generally have been with the organisation for a long time and is…

Outsourcing word processing to an onshore WP team may not at first glance seem a cost-effective proposition for law firms but it is something that SBA’s law firm clients and barristers are increasingly discovering as a cost effective long-term resourcing solution. Employing an entry level admin assistant would be the cheaper option, if an hourly…

As the End of Financial year approaches, the inevitable battle looms. How do we complete our regular work tasks on top of the added pressure from clients and the admin workload presented by tax time? While misconceptions may still be present that outsourcing is an undertaking exclusively for larger businesses, SBA begs to differ. Let…

Sometimes the decision to outsource your work is fairly easy for a small to medium-sized business owner. It’s easy to work out if you and/or your staff are working too hard and long on work that others more qualified should do. It’s also fairly easy to calculate that it is less expensive to outsource laborious…

When we talk with small business owners about outsourcing, regardless of industry sector, there is one common issue they believe sabotages their business’ success: They need more hours in the day to get all their work done. As a small business owner, you are the centre of gravity – everything revolves around you. You are…

Pinpointing some ways in which firms can help keep employee morale high whilst integrating legal process outsourcing into their work flows. Identify reasons for resistance Employees will react differently to outsourcing depending on their current role in the process. It is important for managers to identify possible issues early, to help avoid any potential clashes that might arise.…