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We learnt last time about the perils of presenteeism and the negative impact this trend is having on Australian law firms, resulting in poor performance, low productivity and client dissatisfaction. Today, we’re going to look at some simple, sure-fire methods that can help prevent a workplace culture of presenteeism. 1. Model from the top Senior…

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We all know about the issues that come with absenteeism (defined as frequent staff absence from work, often unplanned) – productivity, profit, client satisfaction and overall staff morale all suffer. But there’s a much bigger problem facing the Australian legal sector – presenteeism. The term was coined in around 2004 by economists to describe worker…

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Hot desking can offer a range of benefits to your business and your staff, as we discovered last week. However, as with most silver bullets when it comes to cost saving, it makes good business sense to research the potential drawbacks as well. The move to hot desking is as much a cultural change as…

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The first wave of hot desking arrived to great acclaim and disappeared in a puff of criticism – but now that the dust has settled, we can have an objective look at whether the hot desk naysayers have thrown the baby out with the bathwater. If you blinked and missed it, hot desking is a…

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In our last couple of articles, we’ve been looking at the importance of strategic planning. Sadly, even though it’s an essential part of building a successful business, it can be hard for businesses to prioritise the time to make it happen. We’ve offered some suggestions for ways you can free up your time to guarantee…

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We spend a lot of time and energy researching new markets. Who aren’t we reaching? Where are the gaps? Where are the customers out there looking for what we offer and how can we connect with them? It’s actually loyal, existing customers who are the best investment for a company – but we often overlook…

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Last week, we looked at the difficulties many businesses face in making time for strategic planning. There’s so much in the urgent and the everyday that can get in the way of long-term goals, so here are some strategies to help. 1. You’ve got to make time, generally. Leaders are often reluctant to let go…

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