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Remaining resilient during COVID-19 whilst obvious, is easier said than done. Especially for non for profit organisations where the impacts driven by crisis are some of the hardest felt. We came across this blog from Alexis Haradyn where she summarises the findings of a digital executive roundtable hosted by Blackbaud Canada. Some of the take…

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IT outsourcing isn’t the unknown quantity it’s been in the past, but there remains the question, how or why would it fit into my organisation? Last year the global business process outsourcing market size was valued at In house or outsource? Depending on the size of and complexity of your organization, you might ask, do…

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Its fairly obvious that legal firms and departments need to continue to optimise operational efficiency, increase flexibility, and reduce costs by outsourcing day-to-day tasks. Legal firms can outsource everything from legal document preparation to legal drafting services and patent searches in their search for better efficiency. The legal process outsourcing industry will reach $8.7 billion…

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One thing that we often get asked about is how to roll out outsourcing as a resourcing strategy in a business or a professional practice. In this video SBA Co-Founder https://youtu.be/DGtQZniPSOo For more queries relating to outsourcing strategies for your business, ‘Contact us’ and subscribe to our ‘

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We learnt last time about the perils of presenteeism and the negative impact this trend is having on Australian law firms, resulting in poor performance, low productivity and client dissatisfaction. Today, we’re going to look at some simple, sure-fire methods that can help prevent a workplace culture of presenteeism. 1. Model from the top Senior…

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We all know about the issues that come with absenteeism (defined as frequent staff absence from work, often unplanned) – productivity, profit, client satisfaction and overall staff morale all suffer. But there’s a much bigger problem facing the Australian legal sector – presenteeism. The term was coined in around 2004 by economists to describe worker…

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The first wave of hot desking arrived to great acclaim and disappeared in a puff of criticism – but now that the dust has settled, we can have an objective look at whether the hot desk naysayers have thrown the baby out with the bathwater. If you blinked and missed it, hot desking is a…

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In our last couple of articles, we’ve been looking at the importance of strategic planning. Sadly, even though it’s an essential part of building a successful business, it can be hard for businesses to prioritise the time to make it happen. We’ve offered some suggestions for ways you can free up your time to guarantee…

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We spend a lot of time and energy researching new markets. Who aren’t we reaching? Where are the gaps? Where are the customers out there looking for what we offer and how can we connect with them? It’s actually loyal, existing customers who are the best investment for a company – but we often overlook…

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