For Legal Teams
We can help your legal team or firm with outsourcing a range of fee earning and non-fee earning tasks, freeing up your own team to work to their strengths. We have both lawyers and paralegals living in Australia and India, enabling coverage for extended hours.
For Businesses
We’re prepared to support your business regardless of the size. Any businesses, from coffee shop to corporate and everything in between. Our team is based both locally and in India to ensuring around the clock support. For a hand with IT Support, marketing, admin or accounting.
Services for Businesses & Professional Firms
Our Process How does it work?
Here's what you can expect when you engage the SBA team.
STEP 1 Meeting
Exploratory meeting with SBA management to discuss firm requirements and identify areas of practice for support
STEP 2 Dedicated Job e-mail
Our IT team will then create a dedicated email for your team to assign work and communicate directly with the relevant SBA team members.
STEP 3 Induction
We organise an induction session with yourself and your team to familiarise SBA with your workflow processes. This is done over Zoom/Go To Meeting.
STEP 4 Start Assigning Work
Individual firm members can now use the job e-mail to assign jobs around the clock. Our team completes the work in your practice management system or outside of it and liaise with your staff directly to address any queries.
STEP 5 Work Is Returned To In-house Team
Work is completed by SBA away team and relevant in-house team members are notified.
We are constantly reviewing our internal processes to help maximise process efficiency on work assigned.
Contact Us
Get in touch to explore how SBA’s outsourcing solutions can complement your in-house team and expand your client service delivery options through flexible resourcing.
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+61 3 9863 8122
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Level 1/1 Queens Rd, Melbourne VIC 3004
