Our Services
We’re prepared to support your business regardless of the size. Any businesses, from a law firm to a coffee shop and everything in between. Our team is based both locally and in India to ensuring around the clock support. For a hand with Legal, IT Support, marketing, admin or accounting.
Legal Process Outsourcing
We can help your legal team or firm with outsourcing a range of fee earning and non-fee earning tasks, freeing up your own team to work to their strengths.
Accounting Services
As a business owner, you understand the importance of keeping accurate financial records. Bookkeeping is the foundation of good financial management, and it helps you stay compliant.
Marketing Support
Marketing is the life blood to creating a sustainable sales pipeline. Enhance the efficiency and ROI of your business or practice’s marketing strategy.
IT Support
SBA’s outsourced IT support is based on the premise that businesses are faced with multiple issues when trying to mitigate IT support needs.
Administration Support
Running a successful business needs more than selling products or services. There are many admin tasks that must be handled to operate smoothly.
Our Process How does it work?
Here's what you can expect when you engage the SBA team.
STEP 1 Meeting
Exploratory meeting with SBA management to discuss firm requirements and identify areas of practice for support
STEP 2 Dedicated Job e-mail
Our IT team will then create a dedicated email for your team to assign work and communicate directly with the relevant SBA team members.
STEP 3 Induction
We organise an induction session with yourself and your team to familiarise SBA with your workflow processes. This is done over Zoom/Go To Meeting.
STEP 4 Start Assigning Work
Individual firm members can now use the job e-mail to assign jobs around the clock. Our team completes the work in your practice management system or outside of it and liaise with your staff directly to address any queries.
STEP 5 Work Is Returned To In-house Team
Work is completed by SBA away team and relevant in-house team members are notified.
We are constantly reviewing our internal processes to help maximise process efficiency on work assigned.
Contact Us
Get in touch to explore how SBA’s outsourcing solutions can complement your in-house team and expand your client service delivery options through flexible resourcing.
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+61 3 9863 8122
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Level 1/1 Queens Rd, Melbourne VIC 3004
