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How To Win Your Customers Back

We spend a lot of time and energy researching new markets. Who aren’t we reaching? Where are the gaps? Where are the customers out there looking for what we offer and how can we connect with them? It’s actually loyal, existing customers who are the best investment for a company – but we often overlook…

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Strategies to help you Strategise

Last week, we looked at the difficulties many businesses face in making time for strategic planning. There’s so much in the urgent and the everyday that can get in the way of long-term goals, so here are some strategies to help. 1. You’ve got to make time, generally. Leaders are often reluctant to let go…

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Trends in Business Process Outsourcing

Business process outsourcing has become incredibly popular with companies ranging from large ASX-listed companies to start-ups over the last two decades. Australian businesses in every industry can now outsource non-core processes while applying more resources to core business functions. Businesses have been adopting BPO because business process outsourcing solutions provide an array of opportunities for…

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The Importance of making the time to Strategise

In an ideal workplace, daily deadlines can be assessed in line with an up-to-date strategic plan. Management and staff are all clued into the business’ vision and goals; having a grasp of that bigger picture helps everyone in their decision-making and prioritising. “Is this important?” and “Does this fit with our overall strategic plan?” If…

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Using LinkedIn Effectively

Last week we looked at why LinkedIn is now the most important network for both businesses and employees. This article If you are looking to put together a LinkedIn – or general social media – marketing strategy have a chat to Strategic Business Alliance – Business (SBA BPO). We can get you the outsourced team…

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Why LinkedIn is the Social Media Darling

LinkedIn launched in 2002 and reached 4.2 million members after just introducing public profiles in 2004. The platform went global in 2008 and quadrupled its users. There are more than 610 million users today, in 200 countries, with over 303 active members; 40% of whom visit the site every day! The platform is closing in…

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Big Data Examples

In the last couple of weeks we looked at the growth of big data and predictive analysis in business. This article Are you interested in learning more about big data and predictive analysis and how they can help your business? Give BPO a call – we have the resources to bring new and exciting technologies…

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Big Data in the Real World

There are thousands of articles discussing how Big Data and how it’ll change our world. But, for the average business, the practical, everyday uses of Big Data can seem out of reach. So how can big data help you? Making better business decisions Big Data gives businesses the tools they need to make smarter decisions based…

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LPO Market Industry Analysis

Last week, with reference to Legal Drafting Outsourcing, we stated that the legal process outsourcing industry will reach $8.7 billion by 2022. This comes from British market research company Technavio, who released a market report in April titled Global LPO Services Market 2017-2021. The report shows that Legal Process Outsourcing market growing by 29% in…

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Big Data and Predictive Analysis

Any voluminous amount of unstructured, semi-structured and structured data that may be used to derive information can be described as big data, which is normally characterized by the 3Vs—volume, variety, and velocity of data. While it has no specific volume of data to define it, terms like terabytes, petabytes, and Exabyte’s are often used to…

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