Posts by SBA
Platform Agnostic
Outsourcing shouldn’t require a software overhaul. At SBA, we’re platform agnostic — which means we work with whatever systems your firm already uses. From Actionstep and LEAP to iManage, Net Docs, and Smokeball, our team is already using those platforms. With 15 years of experience, we integrate seamlessly into your workflow without disrupting your existing…
Read MoreThe Hidden Cyber Risk Isn’t Hackers — It’s Habits
When most people think about cyber risk, they imagine shadowy hackers, sophisticated malware, or headline-grabbing data breaches.The reality is far less dramatic — and far more uncomfortable. The biggest cyber risk facing small and medium enterprises, including professional services and law firms, isn’t advanced attackers.It’s everyday human behaviour. Habits.Shortcuts.Assumptions. The small decisions made dozens of…
Read MoreBusiness Survival in the Age of AI | Are You Prepared for 2030?
AI will change more than how we work — it may reshape who we work for and how businesses survive. With global job losses projected in the hundreds of millions, small businesses face a dual challenge: AI tools are useful now, but what happens when they replace entire business models? In this video, we unpack…
Read MoreOutsourcing Is Not a Dirty Word (And It’s Definitely Not a Race to the Bottom)
For many professional services firms, particularly in law, outsourcing still carries an uncomfortable reputation. Say the word in the wrong room and it can conjure images of corner-cutting, faceless offshore teams, or a race to deliver work at the lowest possible price. But that perception is not just outdated — it is actively holding businesses…
Read MoreThe Superhero Cape Every NFP Needs: Outsourcing Your Non-Core So You Can Fight the Big Issues
Picture this: you’re standing on the front lines of social change. You’ve got the vision, the heart, and the passion. You’re the not-for-profit (NFP) hero the world needs — righting wrongs, transforming lives, and trying to stretch every dollar like it’s elastic. But then, just as you’re about to charge into another day of impact……
Read MoreWhy Choose an Outsourcing Partner Who Has Stood by Clients for More Than a Decade
When businesses consider outsourcing, they often look first to technical capability, cost savings, or access to specialist skills. These are, of course, important. Yet one of the most overlooked indicators of genuine value is the longevity of the outsourcing provider’s client relationships. If a business has been trusted by clients for 10 to 12 years…
Read MoreIntroducing Outsourcing Without Undermining Culture or Confidence
Outsourcing is no longer a marginal or experimental strategy within professional services. For many law firms, it is already embedded in areas such as document production, discovery, legal research, finance, IT and marketing. Yet despite its growing prevalence, resistance remains — at partner and senior associate level. This resistance is often articulated as concern about…
Read MoreThe First 90 Days of Outsourcing: Governance Before Scale
Outsourcing decisions are often made with speed in mind — capacity gaps, cost pressure, or growth targets create urgency. Yet the reality is that the first 90 days of an outsourcing arrangement are rarely about speed at all. They are about discipline, structure, and governance. These initial three months quietly determine whether outsourcing becomes a…
Read MoreFrom Side Hustle to Scalable Business – The Roadmap for Growth
Many great businesses start as side hustles—passion projects run in the evenings and weekends. Whether it’s freelancing, selling handmade products, or launching a digital service, side hustles provide a unique opportunity to test ideas with minimal risk. But how do you take that small gig and turn it into a full-time, scalable business? The transition…
Read MoreHow to Be an Ethical Outsourcer Without Spending a Fortune (Because Cost-Saving Alone Is… Meh)
If you’ve been in business longer than about seven minutes, you’ve probably heard someone proudly declare, “We outsourced and saved a fortune!” Good for them. But in 2026, cost-saving alone is a fairly uninspired benchmark. It’s like bragging about owning a microwave. Yes, it’s efficient, but where’s the depth? Where’s the substance? Where’s the ethics?…
Read More