Posts by SBA
AI-Induced Cultural Stagnation: It’s Not Speculation, It’s Already Happening
Generative AI has quickly made its mark in the world of creativity, from art and literature to music and video content. The technology was trained on centuries of human creativity—paintings, books, movies, and more. Initially, this seemed like a positive revolution, an artificial artist capable of producing endless variations of content. But as the technology…
Read MoreYour Law Firm Doesn’t Have a Productivity Problem — It Has a Formatting Problem
When law firms talk about productivity, the conversation usually centres on billable hours, utilisation rates, technology stacks, or fee pressure. Rarely does anyone mention formatting. Yet formatting quietly consumes hundreds of hours across legal teams every year — and not in a way that adds value. Formatting is often dismissed as “admin”, a necessary nuisance…
Read MoreStop Hiring for Tasks — Start Building Capability
For years, many organisations have approached hiring as a transactional exercise. A gap appears. A role is defined. A job description is written. A person is hired to complete a set of tasks. On paper, the process feels logical, efficient and contained. In reality, it rarely delivers sustainable results. As Australian businesses navigate tighter labour…
Read MoreFrom Resource Constraints to Resourcefulness: How SMEs Can Do More with Less
Resource constraints are a daily reality for small and medium-sized enterprises (SMEs). Limited budgets, small teams, and time pressures often stretch business owners to their limits. Yet, these constraints don’t have to mean limitations. By embracing strategic solutions such as outsourcing, SMEs can transform their challenges into opportunities and thrive in competitive markets. 1. The…
Read MoreWhat’s the opportunity cost of training admin staff who leave after 6–12 months?
For many professional firms, this cycle of hiring, onboarding and turnover adds up — in time, money, and lost knowledge. Team SBA offers continuity. We handle training, retain knowledge, and integrate into your systems. Over time, that means fewer disruptions, better ROI, and up to 80% lower investment compared to managing in-house admin roles. If…
Read MoreIf AI leads to widespread job reductions, what happens to the SaaS subscription model?
Companies with 2,000 staff don’t just cut roles — they cut 2,000 software licenses too. If AI slashes headcount by 70%, how many SaaS products survive at scale? This isn’t a minor pricing problem — it’s an existential risk to the very structure of recurring software revenue. The success of AI could unintentionally destabilise the…
Read MorePlatform Agnostic
Outsourcing shouldn’t require a software overhaul. At SBA, we’re platform agnostic — which means we work with whatever systems your firm already uses. From Actionstep and LEAP to iManage, Net Docs, and Smokeball, our team is already using those platforms. With 15 years of experience, we integrate seamlessly into your workflow without disrupting your existing…
Read MoreThe Hidden Cyber Risk Isn’t Hackers — It’s Habits
When most people think about cyber risk, they imagine shadowy hackers, sophisticated malware, or headline-grabbing data breaches.The reality is far less dramatic — and far more uncomfortable. The biggest cyber risk facing small and medium enterprises, including professional services and law firms, isn’t advanced attackers.It’s everyday human behaviour. Habits.Shortcuts.Assumptions. The small decisions made dozens of…
Read MoreBusiness Survival in the Age of AI | Are You Prepared for 2030?
AI will change more than how we work — it may reshape who we work for and how businesses survive. With global job losses projected in the hundreds of millions, small businesses face a dual challenge: AI tools are useful now, but what happens when they replace entire business models? In this video, we unpack…
Read MoreOutsourcing Is Not a Dirty Word (And It’s Definitely Not a Race to the Bottom)
For many professional services firms, particularly in law, outsourcing still carries an uncomfortable reputation. Say the word in the wrong room and it can conjure images of corner-cutting, faceless offshore teams, or a race to deliver work at the lowest possible price. But that perception is not just outdated — it is actively holding businesses…
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