5 Practical Tips for Organisations Looking to Outsource Back-Office Functions
Outsourcing back-office functions can be a strategic move for many organisations looking to streamline operations, reduce costs, and focus on core competencies. Here are five ...
Outsource your Marketing part II
Last week we looked at when you might need to outsource some or all of your marketing. This time, we...
Work Smarter not Harder
Maximize your Profits Work Smarter, not Harder with Legal Process Outsourcing Did your parents or teachers always tell you that...
Is it time to outsource your marketing?
Internalizing all of your company’s processes doesn’t always pay off. While you know your own company and its needs intimately,...
Social Media Policies for Employers
We've been discussing social media in relation to employees and employers and coming out of the now tedious mess that...
The new frontier in customer service
AI in Cell Centres Last week we looked at the personalization of IT in the form of call centre technology;...
Outsourcing Checklist III
One for the Big end of Town In the last couple of weeks we gave an overview of what you...
Personalized IT: Beyond Call Centers
The call center is a pillar of the customer service management sector, ensuring the specific needs of customers concerning products...
