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For Legal Teams Legal Process Outsourcing

We offer you value adding legal process outsourcing services that complement your in-house team.

Your firm’s cost savings aren’t even the best reason to outsource. SBA’s Legal Process Outsourcing (LPO) solutions deliver so much more. At SBA our LPO solutions deliver:

  • Enhanced productivity and efficiency that’s as dynamic as your volumes. We get that volume is always changing, we change with you!
  • Improved staff engagement and fulfilment - we take care of the process work, your people can focus on what they’re passionate about.
  • Flexibility that will enable better client satisfaction and better serviceability. Our teams can offer round the clock support for all kinds of tasks, giving you the nimble edge over your competitors.

SBA LPO solutions provide both fee-earning and paralegal support across all practice areas.

Our clients range from large practices with multi-state footprint through to sole practitioners based in metro and regional areas. Legal services are carried out by both lawyers and paralegals in Australia and India who work for law firms Australia-wide and in New Zealand.

Our Legal Team works within in all major practice management systems:

SBA’s LPO solutions equip law firms with a competitive advantage in a rapidly evolving legal services market.

Our Services

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Conveyancing Support

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Drafting & Contract Review

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Word Processing, Copy Type & Data Entry Assignments

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Matter Opening & Costs Agreements

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Litigation Support

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Drafting Affidavits & Responses to Affidavits

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Trust Accounting

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Precedent and Document Automation

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Judgement and Article Summarisation

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Electronic Archiving, Filing & Related Administration Tasks

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Marketing Support

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Other Support Services as Required

Business Support

Law Firm Business Support

While we offer specialised legal support to our law firm clients, firms of all sizes are making use of Team SBA to assist with accounting, IT, marketing and administration functions.

Outsourcing this work can both improve on efficiency and be very cost effective, freeing firm members to focus on customer facing tasks or fee-earning work.

There are considerable benefits for law firms; speed and efficiency of business processes are enhanced, you get access to the latest technology, including robotic processing and AI. Furthermore, your company has the freedom and flexibility to choose the most relevant services for your operations. You will also get quick and accurate reporting, and save on resources related to staffing and training.

Our Process How does it work?

Here's what you can expect when you engage the SBA team.

1

STEP 1 Meeting

Exploratory meeting with SBA management to discuss firm requirements and identify areas of practice for support

2

STEP 2 Dedicated Job e-mail

Our IT team will then create a dedicated email for your team to assign work and communicate directly with the relevant SBA team members.

3

STEP 3 Induction

We organise an induction session with yourself and your team to familiarise SBA with your workflow processes. This is done over Zoom/Go To Meeting.

4

STEP 4 Start Assigning Work

Individual firm members can now use the job e-mail to assign jobs around the clock. Our team completes the work in your practice management system or outside of it and liaise with your staff directly to address any queries.

5

STEP 5 Work Is Returned To In-house Team

Work is completed by SBA away team and relevant in-house team members are notified.

We are constantly reviewing our internal processes to help maximise process efficiency on work assigned.

Contact Us

Get in touch to explore how SBA’s outsourcing solutions can complement your in-house team and expand your client service delivery options through flexible resourcing.

Get in touch with us

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