If your law firm uses LEAP, you already know the benefits of having a powerful, cloud-based practice management system at your fingertips. From matter management to document automation, LEAP helps lawyers save time and work smarter. It’s a comprehensive solution designed to streamline workflows, reduce reliance on paper files, and improve client service.

But here’s the reality: even the best systems still rely on people to input, manage, and refine the work that goes into them. A tool is only as good as the processes and people supporting it. Law firms often find themselves stuck in the “busywork” that LEAP makes possible — formatting documents, cleaning up data, double-checking accounts — instead of maximizing their time for client-facing and billable work.

That’s where the SBA Away Team comes in. With more than 14 years of experience supporting Australian and New Zealand law firms, our team knows LEAP inside and out. We integrate seamlessly with your practice, taking on the administrative load so your lawyers can focus on what they do best: serving clients and building the firm.

Where Firms Lose Time (Even With LEAP)

LEAP is an incredibly capable platform, but technology can only go so far. Many firms still experience bottlenecks and inefficiencies that drain valuable hours. Common time-sinks include:

• Formatting and cleaning up documents and precedents
  While LEAP automates document generation, it doesn’t guarantee that every document looks polished, consistent, or client-ready. Lawyers often waste time reformatting or editing precedents.
• Managing trust accounting and billing details
  Trust accounts and billing are compliance-heavy areas. Even with automation, firms need to reconcile accounts, review invoices, and monitor trust compliance — time-consuming tasks that can’t be overlooked.
• Entering and checking matter data
  Matter data accuracy is critical. Small mistakes in data entry can have big consequences, from compliance issues to missed deadlines.
• Handling transcription, correspondence, and admin-heavy workflows
  Dictations, letters, and administrative follow-ups are vital but repetitive. They often fall to fee-earners, taking them away from billable work.
• Supporting conveyancing files and settlement tracking
  Conveyancing practices deal with high volumes of documentation, contract preparation, and settlement deadlines. Even with LEAP’s tools, the workload is heavy without administrative support.

These aren’t minor tasks. They are essential to running a compliant, well-functioning practice. The challenge is that they aren’t the best use of a lawyer’s time.

How the SBA Away Team Fits In

The SBA Away Team is designed to unlock the full potential of LEAP for your firm. We understand the workflows, the bottlenecks, and the compliance requirements of law practices — and we know how to align that with LEAP’s capabilities.

Here’s how we make your investment in LEAP work even harder for you:

1. Document Formatting & Precedents

We take your LEAP-generated documents and make them shine. Every letter, contract, or precedent is checked, formatted, and polished to match your firm’s branding and professional standards. The result: consistent, client-ready documents without fee-earners wasting time on formatting.

2. Billing & Trust Accounting Support

Trust compliance and billing can’t be left to chance. Our team helps with:

• Reconciling trust accounts.
• Preparing invoices and monitoring outstanding payments.
• Ensuring compliance with local regulatory requirements.

We reduce the administrative pressure while ensuring accuracy and compliance.

3. Matter Data Management

Matter data entry is prone to human error. Our Away Team ensures accuracy by:

• Entering matter details directly into LEAP.
• Cleaning up existing records.
• Cross-checking information to prevent costly mistakes.

This ensures every matter is correctly structured, so you can trust your data.

4. Conveyancing File Support

We provide end-to-end admin support for conveyancing, including:

• Contract preparation.
• Managing correspondence with counterparties.
• Tracking settlement deadlines.
• Ensuring key documents are stored and accessible in LEAP.

This support lightens the load for conveyancing lawyers and prevents delays at critical stages.

5. Transcription & Correspondence

Whether it’s a multi-speaker interview, a recorded dictation, or routine letters, we provide:

• Accurate transcriptions.
• Fast turnaround for correspondence.
• Direct integration into LEAP for seamless record-keeping.

Your team doesn’t lose time typing when they could be advising clients.

The Benefits to Your Firm

Partnering with the SBA Away Team unlocks tangible benefits for your law firm.

1. Faster Turnaround Times

Documents, reconciliations, and correspondence are completed faster and more accurately. That speed translates directly to better client service and smoother workflows.

2. More Time for Billable Work

When fee-earners spend less time on administration, they can focus more on billable work and client interactions. That means more revenue and stronger relationships with clients.

3. Reduced Overheads

Hiring additional in-house staff for admin tasks can be costly. The SBA Away Team offers a more flexible, cost-effective alternative that scales with your firm’s workload.

4. Scalability for Growth

As your practice grows, so too does your administrative load. Our Away Team scales with you, providing consistent support without the growing pains of hiring and training more staff.

5. Peace of Mind on Compliance

With expert oversight on trust accounting, matter data, and workflows, you can rest easy knowing compliance risks are minimized.

Why Choose the SBA Away Team Over In-House Admin?

Many firms ask: Why not just hire more staff? The answer lies in flexibility, cost-effectiveness, and expertise.

• Cost Savings: You only pay for the support you need, without the overheads of full-time staff (leave entitlements, superannuation, training, etc.).
• Specialized Expertise: Our team has deep knowledge of LEAP and legal admin — you don’t need to investment large amounts of time in training our team in LEAP.
• Flexibility: We scale up or down with your workload. A settlement-heavy month? We’re there. A quiet period? We adjust.
• Proven Track Record: With 14+ years supporting law firms across Australia and New Zealand, we’ve seen every scenario and know how to respond.

Taking Your LEAP Investment to the Next Level

You’ve already invested in LEAP to streamline your practice. But software alone doesn’t guarantee efficiency. By partnering with the SBA Away Team, you take that investment to the next level.

Together, we deliver:

• Smoother workflows.
• Happier clients.
• Stronger profitability.
• A future-ready practice.

Your firm has LEAP. Now make the most of it.

With the SBA Away Team plugged into your system, you’ll free your lawyers from repetitive admin, protect compliance, and create a more scalable, efficient practice.

Contact us today to find out how we can support your LEAP practice.