Blog
EOFY Is Not Just About Cutting Costs — It’s About Protecting Capacity
Every year, End of Financial Year (EOFY) prompts the same familiar conversation across Australian organisations: where can we cut costs, tighten budgets, and “do more ...
Personalized IT: Beyond Call Centers
The call center is a pillar of the customer service management sector, ensuring the specific needs of customers concerning products...
Outsourcing Checklist II: Working with your Partner
Last week we looked at what you need to consider before choosing an outsourcing partner. In order to have a...
Cybersecurity Statistics to Scare you
Last week we were somewhat preachy about cybersecurity. We are ok with that! Your business, big or small, may not...
Make your Business Cyber Resilient
According to the Cyber resilience is your company’s ability to deliver outcomes despite an adverse cyber event. The need for...
Outsourcing Checklist I: Finding a Provider
Outsourcing is now a permanent feature of business life. Organisations have used outsourcing to make dramatic savings, let go of...
Digital Ethics 101
Last week we discussed the two sides of digital monitoring; its opportunities and threats. This keynote speech was given by...
Skill Shortages in Paraplanning
Demand for both advisers and paraplanners in increasing as the Hayne Royal Commission starts to push for cultural change. Further,...
