In his bestseller, “Outliers “, Malcolm Gladwell talks about how 10000 hours of persistent practise can turn anyone into an expert. With over a decade’s experience, we can proudly say we’ve made fact from fiction! The fundamental thing underpinning SBA is our high expertise in a wide variety of practice management software.

Every day we facilitate an innovation journey for law firms around Australia. Our experience gives us incredible insight into how a firm can get the most from its practice management software. Our Away-Teams’s diverse knowledge base can strengthen the synergy of any firm and their systems!

Why is knowledge sharing vital?

Key person dependency is when an internal knowledge base isn’t shared throughout an organisation. There’s often no documentation, and only a few staff can carry out specific tasks. Whilst it’s good to have a skilled and specialised team, a business without knowledge sharing can be crippled when a key employee leaves.

Why SBA?

Since COVID, there’s been both an explosion of need and choice when it comes to flexible resourcing solutions, so it can be hard to know where to start! At SBA, we think we’re the best in the business; we’ve been around for more than ten years and support our clients in so many ways.

We have a diverse knowledge pool.

SBA’s team of experts have experience with almost every practice management system in use within Australia today. Working with so many clients has driven our extensive knowledge base, enabling critical insight into best practice on applying technology.

Another perspective

We get how busy small and medium firms can be. Our clients often encounter rapid growth – a real double-edged sword when it comes to scaling. In many cases, firms will already have solutions to their problems within their current platform, and they lack the time and resources to devote to growth and development. When it comes to scaling, that’s what we do! We’ve assisted many firms to unlock efficiency they didn’t know they had.

We’ve seen it all

The rollout of a practice management system is a vast and costly undertaking, but if it’s not working, is changing the solution? Even when it’s clear that switching would benefit, migrating your client data isn’t always straightforward. With our background and experience, we can offer consultancy around the best fit practice management system for your firm and help with data migrations.

So be it LEAP, Action Step, Affinity, Practice Evolve, Open Practice, Smokeball or something else, SBA team has worked with it and is an expert. To optimise usage of your firm’s practice management software or migrating to something new, speak with us today.